Dell Freshers Walkin Interview September
About Company : Since 1984, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high quality solutions that empower people to do more all over the world. We serve customers ranging from the world’s largest businesses and public-sector organizations, to small and medium businesses, and individual consumers.
Job Role/Designation: Client Technical Support Associate
Qualification : Any Degree
Experience Required : 0 – 3 Years
Job Description :
- Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
- Diagnosis & resolving of the hardware problems and troubleshooting.
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation.
- Provides basic remote deployment, maintenance and consulting services.
Desired Candidate Profile:
- Should be open to work in rotational / night shifts in a 24 by 7 environment.
- Should have an excellent communication skills.
Salary Offered: Best in the Industry
Job location: Gurgaon
Apply Mode : Walkin
Dell Freshers Walkin Interview Time : 11:00 AM – 03:00 PM
Dell Freshers Walkin Interview Date : 07 & 08 Sep 2016
Dell Freshers Walkin Interview Venue Details :
Dell International Services,
Vipul Tech Square, Opposite Central Park,
Sector Road, Sector-43, Gurgaon – 122002.